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GOVT. MEDICAL
COLLEGE HOSPITAL JAMMU |
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CITIZEN
CHARTER
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1.
Mission Statement:
- To provide Multi-speciality Quality services
to all the patients reporting for treatment at Government Medical College
Hospital, Jammu.
2.
Access
to service: -
Being tertiary care Government Teaching Institution
Emergency Services are available 24x7 and OPD services are available on all
working days including Gazetted Holidays.
3.
Patient Rights In The Hospital
1.
Right to Access to all services provided in the Hospital.
2.
Right for Emergency Care.
3.
Right to Information.
4.
Right to Make decision.
5.
Right to Privacy and Confidentiality.
6.
Right for Grievance Redressal.
General Informations:
1.
1110 Bedded Hospital
2.
24x7 Emergency Services
3.
24x7 Ambulance Service
4.
OPD Slip Rs. 10.
5. Indoor File Rs. 30.
Services
Available:
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Emergency Services 24x7 (All days) |
OPD Services 10 a.m. to 02 p.m. |
IPD Services All days
|
Diagnostic Services |
Supportive Services |
Additional Services |
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ICU Care Services |
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Medicine |
Medicine OPD |
Medicine Indoor Services |
Radiology (X-ray/USG/MRI/CT Scan, Colour Doppler,
CT Angiography, Mammography) |
Blood Bank (24x7) |
ABPMJAY (SEHAT SCHEME)
ICU Services for COVID Indoor Patients |
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Surgery |
Surgery OPD |
Surgery Indoor Services |
Lab. Services (Pathological/ Bio-chemistry/
Microbiological, Endochoronogly |
Mortuary |
24x7 COVID Care Services |
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Ophthalmology |
EYE OPD |
Optho Indoor Services |
Endoscopy/ Echo-Cardiography, ECG, TMT, Holter
Testing |
Control Room (24x7) |
RAPID ANTIGEN TESTING for COVID
(24x7 in Emergency) |
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Ortho |
Ortho OPD |
Ortho Indoor Services |
HIV Testing Lab/ ICTC Centre |
Ambulance Services (24x7) |
RTPCR for Indoor patients (COVID and NON COVID) |
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ENT |
Radiotherapy |
Radiotherapy Indoor Services |
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Dietary Services free of cost to all Indoor
patients |
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Neurosurgery |
AYUSH OPD |
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Laundry Services |
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Laboratory Services (All)
Radiological Services (X-Ray, USG, CT SCAN) |
Physiotherapy |
Canteens (24x7) |
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Ambulance Services |
Anti Rabies OPD |
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COVID Vaccination Centre |
Responsibilities of Users
·
Use dustbins for litter/garbage.
·
Avoid spitting in corridors/open areas within the Hospital Complex.
·
Smoking & Consumption of Alcohol strictly prohibited within the Hospital
Complex.
·
Please do not damage the Hospital property.
·
Only one attendant allowed with the patient.
·
Visitors allowed only during visiting hours i.e:
i.
Morning : 6:00 A.M. to 9:00 A.M.
ii.
Noon : 1:00 P.M. to 2:00 P.M.
iii.
Evening : 5:00 P.M. to 10:00 P.M.
Suggestion/Grievances Boxes installed at important areas.
Hospital Administration GMCH, Jammu.
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