DISEASES HOSPITAL, GMC, JAMMU
Standard of Services
Psychiatric Diseases Hospital (GPDH) is a tertiary care Psychiatric Hospital and
provides quality psychiatric services to all patients.
order to ensure transparency, extend accountability and carry out the services
effectively and courteously, Citizen’s Charter for the
Psychiatric Diseases Hospital GPDH, GMC Jammu, has been prepared.
The charter seeks to provide a frame work which enables our users to
Kind of services
The quality of
Services they are entitled.
means through which complaints regarding denial or poor quality service will
Patient’s Rights In The Hospital
Acess To All Services Provided In The Hospital.
Privacy And Cofidentiality.
And Cultutal Freedeom.
For Grievance Redressal.
For Emergency Care.
At present bed strength of
the Hospital is 120. The
GPDH primarily seeks to provide preventive, curative
and rehabilitative mental health services.
GPDH has open wards for male and female
patients separately. In open wards patients have to be accompanied by
relatives or caretakers.
Out - Patient Department
OPDs are conducted on working days. However, 24 hours psychiatric emergency
services are provided on all days.
timings are 10.00 a.m. to 2.00 p.m., O.P.D Registration timings
patient seeking treatment at
GPDH is registered and issued a
card, indicating his/her name and registration number. The patient has to
pay Rs.10/- as registration fee except in medico legal cases and senior citizen.
consultations, investigation and treatment
as per approved rates.
Certificates like I.Q. Certificates, Appendix IV (form for the purpose of grant
of financial assistance to slow learners/ learning
disabled/autistic children), Appendix II (form for the purpose of grant
of financial assistance to Mentally Challenged students), certificate for person
with Mental Illness Disability, Certificate of Mental
Retardation for Government benefits, Concession Certificate (Mentally
retarded person who cannot travel without an escort), and Certificate for person
with Autism are issued on the written request by the person. Fees are collected
as per approved rates.
All patients needing
hospitalization are admitted as in
Free diet is
provided to all the patients admitted in this hospital.
to 1.00 p.m.
and 2.30 p.m. to 5.00 p.m. No male visitors are allowed to see female patients
after 8.00 p.m. unless permitted by the doctor in charge.
d) Free treatments for
indoor patients under PMJAY/SEHAT Programme.
Specialized services are
offered by doctors from Govt Medical College and Hospital Jammu, as and when
necessary through Liaison services.
GPDH extends Liaison services to the patients from Govt
Medical College and Hospital Jammu as and when required. Covid Support OPD for
psychological help to post COVID Patients is also offered.
Laboratory facilities are
available from 10.00 to 2.00 p.m. on working days.
Routine Pathology and
Biochemical investigations are conducted at the GMC Jammu
Casualty and Emergency Services:
Emergency Services are attended round the clock on all days in the Hospital.
on duty are available round the
GPDH ambulance is used to shift patients to GMC Jammu and associated hospitals
round the clock.
Adequate drinking water and toilet
facilities are available.
Canteen functions near the OPD
Wheel Chair and Trolley are
available in OPD block.
BOX are available in OPD / IN DOOR BLOCK
Guidelines to apply for certificate
An application addressed to
the Medical Superintendent, GPDH stating name of the patients registered,
hospital number and the purposes of such certificate has to be made by the
patient / guardian / caretaker. Purpose of certificates can be multiple such as
tax benefits financial assistance I.Q. certificates, for admission to a special
school, seeking medical fitness, Medical Report of patients
etc. Certificates for disability assessment are to be routed through
Chief Medical Officers of the respective districts.
Facilities in Clinical Psychology
psychological counseling, psychodynamic psychotherapy, cognitive behavior
therapy, couple – family therapy, group therapy and play therapy.
tests: Vineland Social Maturity Scale, Wechsler Adult Intelligence Test,
Bhatia’s Battery of Performance Test of Intelligence, etc.
Rorschach Ink Blot Test (RIBT)
test: Wechsler Memory Scale, P.G.I Memory Scale etc.
Neuropsychological test: Bender Visual Motor Gestalt Test, P.G.I. - B.B.D used
to assess organizing and cognitive
from all this, various rating scales are used to assess the nature and severity
of the symptoms to facilitate psychological intervention.
Facilities of Psychiatric Social Worker
Taking of case
To contact the relatives of the
To contact the
friends, neighbors, Health Centres, Panchayat and area police if no
To contact the
NGOs and shelter homes for rehabilitation of the patients.
residential addresses of the outstation patients through State
Visits to the patients house
awareness about Government Schemes to the
rehabilitation centers for homeless patients and to those
to look after.
Verifying residential address
through local police.
Taking round in
embassies whenever required in case of foreign national patients.
Facilities are available for public at OPD level from
10.00 a.m. to
2.00 p.m. on all working days
and for indoor
patients round the clock.
Medicines identified for OPD
use are provided free of cost (subjected to availability) at OPD level for
GPDH has one Associate Professor, one Assistant Professor and one Consultant,
two Lecturers, one Senior Residents and four medical officers. GPDH offers Post
Graduate training in Psychiatry. The intake is 4 seats in DNB in Psychiatry
approved by National Board of Examinations.
GPDH imparts bed side clinics and lectures to undergraduate MBBS students of GMC
Jammu. Lectures are also imparted to Bsc in Nursing students and students of MA
psychology of University of Jammu.
The Lecture Hall of GPDH is equipped with audio Visual aids & LCD Projector
utilized for conducting lectures, workshops, Seminars and discussions by Faculty
for Under Graduate / Post Graduate Students in Psychiatry and students from other allied health sciences posted
books and journals in
General Psychiatry, Child
Psychiatry, Geriatric Psychiatry, Psychological, Biochemistry etc. Library is
provided with internet facilities which help the Post Graduate Students for
Research and Presentations.GPDH Library caters services to all the Faculty
members, Teaching – Non Teaching Staff, Clinical Psychologists, Senior
Residents, Junior Residents, Interns posted in Psychiatry, Pathologist,
Biochemist, Social Worker, Nursing staff
Besides, newspapers are made
Outsourced from GMC Jammu.
Complaints and Grievances
If there are any grievances they may contact Public Grievances Officer, Dr.
Sanjogita Raina, Medical officer of this Institute. Every grievance will be
acknowledged and looked into within shortest possible
time of its receipt. Complaint box is kept outside OPD for the purpose.
Please try to
appreciate the constraints under which this hospital is functioning. On
an average 100-150 patients attend OPD/Casualty
do not cause
Please help us
in keeping the hospital and its surroundings neat and
Please use the
this hospital with care.
Beware of touts.
from demanding undue favors from the staff and officials.
useful feedback and constructive suggestion, which may be addressed to the
Medical Superintendent/ HOD Psychiatry, GPDH.
‘THE HOSPITAL IS NON SMOKING ZONE’
Dr. Keerti Bhushan Sharma
Govt. Psychiatric Diseases Hospital
Dr. Manu Arora
Associate Professor &
Dr Shabnam Rivees
Dr. Rakesh Banal
Dr Abhishek Chowhan
Consultant Psychiatrist and Officer-in-Charge
Dr Rajinder Kumar
Dr Rameshwar Manhas
Dr Varun Gupta
PUBLIC GRIEVANCES OFFICER